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The University
of Texas at Austin, Facilities Services-Director’s
Office Job Posting
Job title:
Associate Director for Support
Services
Posting number:
080513010385
Date available:
Immediately
Monthly salary
$ 9233.00
Must apply
online at
http://utdirect.utexas.edu/pnjobs
Purpose of position:
To effectively manage and provide
leadership for Landscape Services, Recycling and
Sustainability, Customer Relations and Communications,
and manage special programs for the Director.
Essential functions:
Directly supervise Managers of
Landscape, Recycling & Sustainability, Customer
Relations & Communications, & Special Programs in the
planning, direction, & coordination of work. Supervise
four managers in the day-to-day operations of Facilities
Services activities. Guide and support Managers in the
development of goals and long-range plans for cost
effective and quality-oriented service delivery to
campus. Write and implement strategies for the
achievement of goals and long-range plans for cost
effective and quality-oriented service delivery to
enhance the teaching, research, and public service
functions of the institution. Provide all aspects of
customer service, including continuous quality
improvement, customer feedback and response, and
proactive customer outreach. Develop service standards
and metrics. Measure performance against service
standards. Create, monitor, and manage operational
budget of $5.5 million and approximately 160 employees.
Manage financial and material resources including
determination of requirements and prioritization of
needs. Work as a team member with other Facilities
Associate and Assistant Directors in developing,
supporting, and implementing the goals and objectives of
the entire Facilities Services. Maintain highly trained
& motivated staff. Plan & manage staff development
including training, evaluation systems, support,
discipline, & counseling. Present Facilities Services
goals, objectives, & service philosophy to the campus
community. Manage special programs such as equipment,
computer, & vehicle replacement programs, etc, as
needed. Serve as emergency operations officer.
Marginal/Incidental functions:
Special projects in support of
Facilities Services as assigned by the Director.
Required qualifications:
Bachelor's degree in Engineering,
Architecture, or Business Administration or related
field. Seven years progressive experience in
senior-level management in a medium to large size
physical plant or facilities management organization.
Experience directly supervising multiple first-line
managers of diverse facilities management functions.
Demonstrated experience in strategic planning.
Equivalent combination of relevant education and
experience may be substituted as appropriate.
Preferred qualifications:
Master's degree in Engineering,
Architecture, or Business Administration or related
field. Experience in a University physical plant or
facilities administration. Ten years experience in
senior-level management in a physical plant or
facilities management organization. Experience
supervising Landscape, Customer
Relations/Communications, Recycling and Sustainability
(transportation (moving), surplus property, and
furniture shop) or related facilities services
operations. Experience creating and overseeing budgets.
Demonstrated ability to manage a variety of tasks
simultaneously. Demonstrated strong interpersonal skills
to effectively relate to personnel. Excellent written
and verbal communication skills. Demonstrated ability to
interact effectively with University administrators,
deans, faculty, and staff in providing good
client/customer service to the University community.
Strong commitment to service excellence. Knowledge of
management techniques, including reporting, budgeting,
internal controls, personnel and performance measures.
Professional demeanor.
The University of
Texas at Austin is an Equal Opportunity/Affirmative
Action Employer.
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